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SER Curaçao embraces AI, but draws a firm line at human judgment

Ser Masterclass Ai 1

The Social and Economic Council (SER) of Curaçao expressed its intention
to continue using generative AI tools to support its advisory work, but only under clear safeguards. The policy follows a recent series of master classes for SER advisors and staff members on AI, held on March 19, 20 and 24 at the council’s offices at the Ansinghstraat.

For the advisory body, AI is not an end, and certainly not a substitute for human judgment. Technology can help summarize lengthy files, organize information, refine language, compare documents, and explain complex issues in more accessible terms. But the work that matters most — legal interpretation, the balancing of interests, institutional sensitivity and formal judgment — remains the responsibility of humans.
The SER of the Leeward Island therefore supports the use of AI only as a supporting tool. It may not replace
deliberation or take over the council’s advisory function.
In the draft guidelines of the tripartite advisory council, that approach rests on three core principles: final human responsibility, the protection of personal data, and quality, integrity and verifiability. In practice, that means SER advisors and staff members are expected to use AI deliberately and sparingly, avoid entering unnecessary personal data, verify facts and sources, and be able to explain why a tool was used, what information was entered and who reviewed the result. When doubt remains, the rule is simple: the tool is not used.

“The SER wants to benefit from the opportunities offered by new technology without compromising
independence, due care and confidentiality,” said Raúl Henriquez, director and secretary general of the SER of Curaçao. “AI can support the work, but it must never take the place of professional judgment and human
responsibility.” The SER said its policy reflects a broader public-sector understanding that the responsible use of generative AI depends not only on the technology itself, but also on strong organizational, ethical and legal safeguards. For the SER, then, AI is not a leap into the dark, but a deliberate choice: applied where it adds value, limited where needed, and always in service of better advice.

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